Offer
GENERAL PROVISIONS
1.1. The following text is an Agreement between the online school http://onschool.tech, hereinafter referred to as the «Seller», and the user of the online school services, regardless of status (individual, legal entity, individual entrepreneur), hereinafter referred to as the «Buyer».
1.2. This Agreement defines the conditions for the purchase of online lessons, hereinafter referred to as the «Goods», by the Buyer through the Seller’s online school.
1.3. The contract is public according to Art. 633 and Art. 641 of the Civil Code of Ukraine and is the equivalent of an «oral agreement» and has the proper legal force.
1.4. In accordance with Art. 642 of the Civil Code of Ukraine by full and unconditional acceptance of the terms of this offer agreement, which confirms the conclusion of the Agreement on the proposed conditions, the fact that the Buyer has paid for the cost of the goods ordered on the website of the online store (or in another way).
1.5. In this offer, unless the context otherwise requires, the following terms have the following meanings:
«Online School» — the Seller’s website, created for the conclusion of retail and wholesale sales contracts, after the Buyer familiarizes himself with the Seller’s proposed Goods in the photographs remotely.
«Seller» — an organization, regardless of its organizational and legal form, and / or an individual entrepreneur who sells goods.
«Product» — products offered for sale and posted on the website http://onschool.tech
«Buyer» — an individual and / or legal entity who places an order on the website http://onschool.tech
«Recipient» — an individual and / or legal entity determined by the Buyer, who must receive the ordered Goods.
«Acceptance» — full and unconditional acceptance by the Buyer of the terms of the Agreement.
«Order» — individual items from the assortment list of the Goods specified by the Buyer when placing an order on the website.
SUBJECT OF THE CONTRACT
2.1. The Seller sells and delivers the Goods in accordance with the current price list published on the website http://onschool.tech, and the Buyer pays for and accepts the Goods in accordance with the terms of this Agreement.
ORDER PROCEDURE
3.1. Order formation.
3.1.1. Orders are accepted through the site http://onschool.tech during the working hours of the Seller.
3.1.2. The cost of the order includes the provision of a complete package of tasks and information that corresponds to the course you purchased.
3.1.3. The cost of all types of courses is indicated in the «Available Courses» section on the Seller’s website.
3.1.4. At the same time, the Seller does not provide services for the purchase and delivery of goods purchased from third parties on the order of the Buyer.
3.2. Order payment procedure.
3.2.1. Payment for the order means the Buyer’s consent to conclude this Agreement with the Seller.
3.2.2. The Buyer pays the cost of the order under the Agreement by transferring funds to the Seller’s settlement account. The date of payment is the day of receipt of funds to the account of the Seller.
3.2.3. The prices for any items of the Goods indicated on the site http://onschool.tech are valid at the time of the order.
3.2.4. The buyer has the right to confirm or cancel the order until it is paid.
3.2.5. Orders are accepted for execution only after receipt of funds to the account.
3.2.6. The Buyer receives a message about the payment of the order to the email address that was specified when placing the order.
3.2.7. Services of payment systems, terminals, the Buyer pays additionally.
CONTRACT TIME. MODIFICATION PROCEDURE
4.1. Acceptance of the Offer by the Buyer is a confirmation of the conclusion of the Agreement on the terms of the Offer.
4.2. The Agreement comes into force from the moment the Buyer pays for the order and is valid until the Seller fulfills its obligations under this Agreement.
4.3. The Seller has the right to make changes to the text of this Agreement at its discretion at any time and without prior notice to the Buyer. The current (current) version of the Agreement is always available on the website.
4.4. The Buyer agrees and acknowledges that the introduction of changes to the Offer entails the introduction of these changes into the Agreement already in force between the Buyer and the Seller, and these changes in the Agreement come into force with such changes in the Offer.
CONFIDENTIALITY
5.1. The Seller guarantees the secrecy of the information that the Buyer indicates during registration or when placing an order.
5.2. The Seller guarantees that personal data will not be used for personal gain, on third-party resources or for spamming.
5.3. When placing an order, the Buyer agrees to the processing of his personal data, which is stored in the Seller’s database solely to identify the Buyer / Recipient for repeated orders, and for their correct execution. If the Buyer refuses, the Seller will not be able to properly process the order.
6. RESPONSIBILITY
6.1. The Seller is not responsible for the improper use or storage of goods by the Buyer ordered on the site http://onschool.tech
6.2. The responsibility of the Parties in other cases is determined in accordance with the legislation of Ukraine.
6.3. The Parties agree that any disputes, the solution of which could not be reached through negotiations, are resolved in accordance with the current Ukrainian legislation.
Rescheduling and absenteeism
7.1. The transfer or cancellation of classes by the Client can be carried out no later than 3 (three) hours before the start of the lesson. Failure to comply with the specified period is equated to the absence of the Client for the lesson. The number of possible transfers or cancellations of classes depends on the intensity of the Client’s class schedule. The client has the right to:
postponement or cancellation of 1 (One) lesson per month with a schedule of 1 (One) lesson per week;
postponement or cancellation of 3 (Three) classes per month with a schedule of 4 (Four) or more lessons per week.
postponement or cancellation of 2 (Two) classes per month with a schedule of 2 (Two) and 3 (Three) classes per week;
In this case, the cancellation or rescheduling of the Introductory Lesson is not taken into account and is always free of charge for the Client. However, the school reserves the right to refuse to provide the Client with a second Introductory Lesson.
7.2. The teacher has the right to postpone classes (in case of illness and for other valid reasons), notifying the Client about this at least 24 hours in advance. If the Client believes that the Teacher reschedules classes too often, the Client has the right to contact his supervisor in the contact center with a request to change the Teacher.
7.3. If at the set time the Client is not available for the Teacher’s call, the Teacher repeats attempts to contact the Client (at least three times). In this case, the start time of the lesson is considered to be the time of the lesson set in the lesson schedule. If, as a result of the above procedures, it is not possible to contact the Client, the lesson is considered completed and paid in the amount of 100%.
7.4. If at the set start time plus 5 (Five) minutes the Client does not receive a call from the Teacher, he is obliged to immediately contact the Contractor in the manner prescribed by paragraph 6 of this Agreement. Classes that did not take place due to the fault of the Teacher are transferred in full to another time convenient for the Client.
7.5. The Contractor is not responsible for the failure to provide the service due to the Client’s lack of the necessary software or technical problems with the Internet.
7.5.1. Minimum system requirements
Operating system: Windows 7/8/8.1/10, Mac OS X 10.9, 10.10, 10.11;
Installed Internet browser Google Chrome of the latest stable user version with auto-update enabled;
RAM: from 2 GB and above, processor: 2 core processor from 1.8 GHz;
The presence of a microphone;
Internet connection from 1 Mbps.
7.5.2. Recommended system requirements
Operating system: Windows 8/8.1/10, Mac OS X 10.10, 10.11;
Installed Internet browser Google Chrome of the latest stable user version with auto-update enabled;
RAM: 4 GB or more;
Processor: 2 core processor from 2.2 GHz;
The presence of a microphone and video camera;
Internet connection from 35 Mbps.
Suspension of classes. Refusal to continue classes
8.1. The Client may suspend the provision of Services to the Client while maintaining the reservation of the Client’s schedule, subject to the following conditions:
8.1.1. the duration of a break in classes should not be longer than 21 (twenty one) calendar days;
8.1.2. suspension of classes is possible if at least 90 (ninety) calendar days have passed since the end date of the previous suspension;
8.1.3. at the beginning of the break in classes (the day of the last lesson before the break), the Client must have paid at least 5 (Five) lessons.
8.2. The Client must inform the Contractor of the exact date and time:
the last lesson before the break;
the first lesson after the break.
8.3. If it is necessary to re-suspend classes, but 90 (ninety) calendar days have not yet passed from the end date of the previous suspension of classes, the Client may suspend classes by notifying the Contractor 24 (twenty-four) hours before the next lesson, while the schedule of classes for the Client is not saved. When classes are resumed, the Client and the Contractor re-determine the class schedule.
8.4. The Contractor has the right to suspend the provision of services on its own initiative during the New Year, Christmas and May holidays, having previously warned the Client about this by sending messages by e-mail or a phone call.
8.5. The Client’s teacher can be replaced if there are good reasons for this (temporary disability of the Teacher, other circumstances), the Contractor informs the Client about this by e-mail or by making a phone call. If the Client does not want to study with another Teacher, the Client has the right to suspend the provision of classes in the manner prescribed by this Agreement.
Order of sending messages
To report a reschedule, you must:
— send an email to the teacher or